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Middlebury Community Schools

Inspiring Students To Shape The World

Raptor Visitor Management System FAQ

Raptor Visitor Management System FAQ

Privacy of Information

Raptor Technologies, Inc. (Raptor) warrants that the confidentiality of data from our clients will be maintained according to all Federal and State laws, and any local policies that are communicated to us.  Raptor acts as an agent and representative for the client in the storage, import, and/or analysis of data.  Access to personally identifiable data will not be allowed for anyone other than Raptor staff directly responsible for the storage, import, and/or analysis of the data.  Data will be provided by Raptor only to persons or entities authorized by the client.  Data will be used by Raptor only according to the terms of our signed agreements.

(Download this FAQ as a PDF)

  • Raptor is a visitor management system that enhances school security by reading visitor drivers' licenses (or other approved state-issued ID), comparing information to a sex offender database alerting school administrators and local police if a match is found.

    Once cleared through the system, a visitor badge is produced that includes a photo.

  • Raptor compares state-issued ID information to a database that contains registered sex offenders from 50 states.  In the event of a match, Raptor alerts designated school officials.

  • Raptor helps our schools keep unwanted visitors out and track visitors that have been allowed in. By proactively alerting personnel to certain potential threats, Raptor allows school administrators and law enforcement personnel to take appropriate steps to keep the students, employees, and visitors safe. For valid visitors, the system also prints visitor badges that include the visitor's name, photo, date, and destination. Those badges enable personnel within the building to quickly determine if visitors are in areas where they should, or should not, be.

  • The safety of our students is our highest priority. Raptor will provide a consistent system to track visitors and volunteers while keeping away people who present a danger to students. The system quickly prints visitor badges that include a photo, the name of the visitor, time and date.

  • Yes. School officials need to know who is in the building and why they are there. Particularly when a student is involved (e.g. early pickup), school officials need to be able to confirm that an individual has the authority to have access to the student.

  • The scanner is able to scan all state licenses, state identification cards, concealed handgun licenses, consular ID cards, green cards, active military cards, and passport card (not the full passport). It does not officially scan other countries' IDs.

  • Raptor is only scanning the visitor's name, date of birth and photo for comparison with a national database of registered sex offenders and any private alerts at the school.
    Additional visitor data will not be gathered, and no data will be shared with any outside company or organization.

  • Visitors without a government-issued ID will still have to check-in using Raptor by giving their name and date of birth.

  • No. After the first scanning, the Raptor operator would simply find the visitor's name in the system (first or last name look-up) and use the record of the previously-scanned ID to sign the visitor in and print a visitor's badge. This makes check-in much easier after the initial visit.

  • The checkout process doesn't involve scanning the card again. The operator would simply find the name of the person who is signing out and click a "sign out" button.  This provides a record of entry and departure and time on any campus. The Raptor badge should be returned to the operator and destroyed.

  • No, the system will only be used during normal school hours, Monday through Friday.